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Advancing Access is a patient support program. It can help you find financial support options and understand coverage information for your prescribed Gilead HIV treatment, HIV prevention, or COVID-19 medication.

• Co-pay coupon card
• Patient Assistance Program/Medication Assistance Program (PAP/MAP)
• Learn how insurance may cover your medication
• Help with prior authorization and appeals process information
• Information on additional support and coverage options

Ways to get started:

• Enroll online
• Download an enrollment form. Fax it to the number on the form. Choose your enrollment form:
  • Advancing Access Program Enrollment Form (English)
  • Advancing Access Program Enrollment Form (Spanish)
  • SUNLENCA® (lenacapavir) Program Enrollment Form (English)
• Call Advancing Access at 1-800-226-2056

• Fill out all required parts of the form
• Sign where indicated
• Have your doctor sign where indicated

Normally 2 business days. Be sure to enter your phone number on the enrollment form as Advancing Access will call you to discuss.

If you are eligible, you may be able to receive your prescribed Gilead HIV treatment or COVID-19 medication free of charge through PAP.

If you are eligible, you may be able to receive your prescribed Gilead HIV prevention (PrEP) medication free of charge through MAP.

• Enroll online. You may receive an immediate decision. If not, you will be asked to call Advancing Access
• Fax a completed enrollment form to the number on the form. It will be reviewed in 2 business days. Choose your enrollment form:
  • Advancing Access Program Enrollment Form (English)
  • Advancing Access Program Enrollment Form (Spanish)
  • SUNLENCA® (lenacapavir) Program Enrollment Form (English)
• Call Advancing Access at 1-800-226-2056

Advancing Access will tell you through the preferred communication method you chose on the form. We will let your doctor know as well.

Yes. You must be a resident of the United States, Puerto Rico, or US Territories. You must meet other criteria as well. Proof of residency may be needed.

PAP/MAP enrollment is for up to 12 months. During this time, there are eligibility checks to make sure you still qualify. If you get insured while enrolled, or no longer need free medication support, call 1-800-226-2056 to let us know.

If you still need PAP/MAP after enrollment ends, you may be eligible to re-enroll. If you are eligible for Medicaid or the AIDS Drug Assistance Program (ADAP), you may not be eligible to re-enroll in PAP/MAP. Please speak with your doctor or call Advancing Access to see if you may be able to re-enroll in PAP/MAP.

Yes, Advancing Access will reach out to you and your doctor 60 days before enrollment ends.

If you still need PAP/MAP after 1 year, you may be eligible to re-enroll. To do so, please fill out a new enrollment form and fax it to Advancing Access. Choose your enrollment form:

• Advancing Access Program Enrollment Form (English)
• Advancing Access Program Enrollment Form (Spanish)
• SUNLENCA® (lenacapavir) Program Enrollment Form (English)

Please call Advancing Access at 1-800-226-2056 to let us know.

As of May 5, 2025, anyone enrolled in the Advancing Access free drug program can receive their prescribed Gilead medicines via mail. Once a shipment address is confirmed, prescriptions will be mailed as soon as one business day via FedEx overnight delivery to an enrollee’s location of choice to address any privacy concerns—either their home, an alternate address such as a shelter, clinic, FedEx pick-up location, or their healthcare provider’s office should the healthcare provider agree.

New enrollees to Advancing Access may have the option of a 30-day supply of our medicines from a retail pharmacy. Following this first month's fill via retail, the free drug program enrollee will then receive their Gilead medication via mail.

For more details on how to receive your prescription as Gilead is transitioning its Advancing Access free drug program from a retail pharmacy model to a mail order delivery model, please see the FAQs section, Mail order updates, or call 1-800-226-2056.

On the Pharmacy Finder, enter the pharmacy name and ZIP code.

On the enrollment form, select “mail order delivery” to have your product sent to your home. You can also call Advancing Access at 1-800-226-2056 for help.

If you are commercially insured and eligible, the co-pay coupon card may help you save on your prescribed Gilead medication. You cannot enroll if you take part in a federally or state-funded prescription drug program, such as Medicare, Medicare Part D, or Medicaid. For information and to see if you qualify, view co-pay program benefits and terms and conditions.

Go to the co-pay program page to enroll.

The amount is based on your medication. For information about the amount covered, view co-pay program benefits and terms and conditions.

No. You keep the same card for your whole enrollment. It auto-renews January 1 each year. For information about the amount covered, go to the co-pay program page.

Go to Replace a Card. If you still need help, call Advancing Access at 1-800-226-2056.

If your card was not active, go to Enroll. If your card was active before it was lost, go to Replace to get your card information. If you still need help, call Advancing Access at 1-800-226-2056.

If you are prescribed a different Gilead HIV treatment or HIV prevention medication, you can still use your same card. However, SUNLENCA® (lenacapavir) has its own co-pay card. You must enroll for this separately.

Health insurance usually purchased by an employer or individually from a private or commercial health insurance company. This does not include health plans purchased through federal or state government employers. Commercial plans are generally offered as a preferred provider organization (PPO) plan, point of service (POS) plan, or health maintenance organization (HMO) plan.

Health insurance that is funded by the federal government or a state government. Examples include Medicare, Medicare Part D plans, Medicaid plans, VA/TRICARE, and Federal Employee Health plans.

Individuals who have other insurance not considered commercial/private or government may be eligible for other state health insurance programs, such as the AIDS Drug Assistance Program (ADAP), which provides FDA-approved medications to low-income people living with HIV who have limited or no health coverage from private insurance, Medicaid, or Medicare. To learn more, visit https://adap.directory.

Health insurance that is purchased through government-regulated marketplaces with different tiers or levels of coverage. Health exchanges were established in accordance with the Patient Protection and Affordable Care Act (PPACA). Examples of exchange plans include "Metal Tier" plans in gold, silver, or bronze.

PPACA provides health insurance coverage, prescription coverage, help with healthcare costs, and preventive care. Click here to learn how the Affordable Care Act impacts individuals living with HIV/AIDS.

Call Advancing Access at 1-800-226-2056. We are available Monday through Friday, 9 AM to 8 PM ET.

Anyone currently enrolled in the Advancing Access free drug program can continue to fulfill their prescription at a retail pharmacy until their one-year program eligibility expires or until December 31, 2025, whichever date comes sooner. After May 5, 2025, anyone who re-enrolls in the program will receive their prescribed Gilead medicines via mail.

Effective May 5, 2025, free drug program new enrollees who need an immediate fill of their prescribed medication may have the option of a 30-day supply of our medicines by retail pharmacy. Following this first month fill via retail, the free drug program enrollee will then receive their Gilead medication via mail. Those utilizing the 30-day supply of our medicines by retail pharmacy can use the Pharmacy Finder to find a participating retail pharmacy.

Once a shipment address is confirmed, prescriptions will be mailed as soon as one business day via FedEx overnight delivery to an enrollee’s location of choice to address any privacy concerns—either their home or an alternate address such as a shelter, clinic, FedEx pick-up location, or their healthcare provider’s office should the healthcare provider agree.

No, eligibility for free medicines does not change—only the way in which enrollees receive their medicines. This does not affect any patient’s eligibility for free medicines.

No, this transition does not impact Gilead’s co-pay coupon program, does not impact who is eligible for co-pay coupon support, and it does not impact how those with commercial insurance receive their Gilead medications.

No, all Gilead Advancing Access support offerings will remain available for all individuals. This includes support from our program specialists to navigate and investigate benefit coverage, alternate coverage assessments, and co-pay coupon support for commercially insured, eligible individuals.

Gilead’s Advancing Access program specialists are available at 1-800-226-2056, from Monday through Friday, from 9 AM to 8 PM ET. We have numerous specialists who are fluent in a variety of languages to ensure support for all individuals. This includes live team agents who are fluent in English and Spanish, as well as a language line that supports more than 200 other languages.

In addition to our program specialists, we also have American Academy of HIV Pharmacy certified pharmacists to answer questions (Monday through Friday, 9 AM to 7:30 PM ET; Saturday, 9 AM to 3 PM ET). Callers will also be able to leave a confidential message any time, and they will receive a call back the next business day.